zTrip BHM
Transportation VP of Operations
Birmingham, AL
Become part of the Transportation Revolution! We are looking for an experienced Transportation VP of Operations who will provide support, leadership, and direction to our Birmingham, AL location to ensure the growth of our taxi business.
What can we do for you as a Transportation VP of Operations?
- Health, Dental, Vision & Life Insurance
- Unlimited PTO
- 401k with matching up to 3%
- Holiday Pay
Job Responsibilities of a Transportation VP of Operations:
- Effectively manage customer relations through both direct contact and outreach programs.
- Identify, select, train, and mentor location staff and independent contractor drivers with a robust recruiting and retention program.
- Effectively and frequently communicate with location staff and support team members.
- Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
- Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
- Maintain client contact routinely to meet or exceed expectations.
- Conduct periodic departmental audits.
- Daily, weekly, and monthly review of key operational metrics.
- Ensure that all location metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
- Implement, promote, and adhere to company policies and procedures.
- Participate in location(s) labor and employee relations activities.
- Provide insight and information to support location(s) contract renewals.
- Create and present location(s) annual budget.
Talent Requirements of a Transportation VP of Operations:
- Must have a minimum of five (5) to 10 years of Operations Management and leadership experience, including P&L responsibility.
Other Key Qualifications for a Transportation VP of Operations:
- Excellent interpersonal skills.
- Commitment to developing team members.
- Embrace a collaborative leadership style.
- Demonstrated drive for results.